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How to Welcome Your Guests

Welcome, Bienvenue, Willkommen, Hos Geldiniz: First Impressions Count Knowing how to welcome your guests will deliver many benefits from reduced complaints to increased repeat bookings. Savvy owners...

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Template For A Guest Feedback Form

We all want constructive Guest Feedback, but there’s nothing worse than having your lovely Visitor Testimonials book despoiled by ‘constructive criticism’. If newly arrived guests read such comments,...

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Do Negative Reviews Spell Disaster for a Holiday Cottage Owner?

What happens if someone posts negative reviews of your property on a holiday directory site?  Will it frighten away guests or is it possible to survive the condemnation? Here’s how to encourage and...

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Bookings: How to lose 15% without even trying!

Read this latest blog from the holiday property booking software firm SuperControl. It considers the best time to send an e-mail based on an analysis of when people book. It’s well worth a read. Its...

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Why Sweeping a Chimney Might Save a Life

Wood burners, open fires and Aga ovens all conjure up warm and cosy feelings about a holiday cottage out of season. They are part of a cottage’s quintessential character.  They can also be death traps....

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A holiday property website: Is it necessary?

    Is a holiday property website really necessary to attract bookings? What good does it really do? In addition to the number of bookings it might deliver, can a website deliver benefits that you...

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What Every Guest Wants From A Self-Catering Website.

This article considers what guests want from a self-catering website before and after making a commitment to book. So, what goes into a creating an effective design? There’s more, so much more, than...

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12 Ways To Build a Following On Twitter

Using Twitter is simple. But, for regular Twitter users, finding and persuading relevant fellow Tweeters to follow you presents a big challenge. It’s one thing to commit to maintaining a regular series...

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When Should You Advertise Your Cottage on a Directory Site?

The purpose of this article is to ponder the purpose of a directory site as an effective way of getting bookings for your holiday cottage. Is it possible to reduce your dependency on advertising sites...

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10 Ways to Lose Out On Repeat Bookings

This article takes a somewhat irreverent look at cunning, easy to achieve ways to avoid repeat bookings. Let’s assume that we’re talking about an otherwise perfectly maintained, beautifully cleaned...

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